Agreements - Boraah Travels
Customers agree to understand the nature of the service provided by ‘Driver Hiring’ App or Agency which entails hiring drivers for private or commercial purposes. All drivers must provide accurate documentation, including driver’s license, Aadhaar card scan, and a recent photo.
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Agreements

Understanding of Service:
Customers agree to understand the nature of the service provided by ‘Driver Hiring’ App or Agency which entails hiring drivers for private or commercial purposes.

 

Payment Terms:
Customers agree to pay as per the chosen plan and acknowledge the respective advantages or limitations (like hourly rate benefits with registration).

 

Cancellation Policy:
If a customer cancels after confirming a booking they are liable for a penalty.

 

Emergency Driver Policy:
Customers understand that in the event their regular driver is unavailable, ‘Driver Hiring’ App or agency will provide a temporary driver, with the additional cost being deducted from the regular driver’s salary.

Providing True Information:
All drivers must provide accurate documentation, including driver’s license, Aadhaar card scan, and a recent photo.

 

Commitment to Service:
Once a booking is confirmed, drivers are expected to fulfill their service commitment. Failing to do so can lead to penalties.

 

Professional Behaviour:
Drivers must maintain professionalism, punctuality, and uphold the service standards set by ‘Driver Hiring’ App or agency

 

Adherence to Laws:
While on duty, drivers must adhere to all traffic and safety laws. Any violations are the sole responsibility of the driver.

Legal Considerations

 

Typically, terms and conditions for driver hiring services would cover aspects like:

  • Eligibility criteria for drivers.
  • Responsibilities and duties of drivers.
  • Payment terms and conditions.
  • Cancellation policies.
  • Safety and security protocols.
  • Dispute resolution mechanisms.
  • Limitations of liability.
  • Privacy policies related to customer data.
  • Any other specific rules or guidelines set by the company.

Illegal Activities and Violations

Drivers are expected to uphold not only the standards set by ‘Driver Hiring’ App or agency but also the law. Any violations can have serious repercussions.

 

Violating Agency Rules:
If a driver violates any of ‘Driver Hiring’ Agency’s policies, they can face penalties, suspension, or even termination of their agreement.

 

Cheating & Duping:
Any acts of fraud, cheating, or deception towards the agency or its customers are strictly prohibited. Such activities can lead to immediate termination of the driver’s association with ‘Driver Hiring’ App or agency and may result in legal action.

 

Legal Repercussions:
In addition to internal actions taken by ‘Driver Hiring’ Agency, any illegal activities committed by drivers will be dealt with legally. ‘Driver Hiring’ Agency may cooperate with law enforcement agencies and provide necessary information about the driver for legal proceedings.

Declarations

 

Agency Rights:

‘Driver Hiring’ App or agency reserves the right to modify, suspend, or discontinue any of its services at any time without prior notice. This includes changes to the pricing structure, membership fees, or the terms of service. The agency also has the right to terminate or suspend the accounts of any user, be it a driver or a customer, who is found in violation of the terms of service or is involved in activities that may harm the reputation or operations of ‘Driver Hiring’ App or agency. All user data collected is owned by ‘Driver Hiring’ App or agency and will be used in accordance with the agency’s privacy policy.